You can contact Hello Fresh on their UK customer service phone number 020 7138 9055 for enquiries regarding the contents of an ingredient box, any recipes you have received or to make a change to your subscription plan and delivery schedule.
Hello Fresh Customer Services – 020 7138 9055
Call Hello Fresh on their UK customer service number 020 7138 9055 for over-the-phone information about a recipe box order. Callers can ask Hello Fresh how to swap a meal in their subscription plan, amend the contents of an ingredient box or change the date of a scheduled delivery. However, all changes to an existing order must be made by the Wednesday before a delivery is due. Alternatively, you may wish to query what will happen to your subscription box if you are not home to receive it, and whether you can time to change the date of delivery. Moreover, customers with existing orders can get in touch to request additional tracking updates or even report a late delivery. By contrast, you can call the service team to change your delivery address if you have recently moved home. The customer service department can also process complaints regarding incorrect orders, late deliveries or missing ingredients. By this token, you may also wish to contact Hello Fresh to cancel your subscription to the service before any further payments are charged to your account.
If you are a new customer then you may wish to contact Hello Fresh 020 7138 9055 to ask how to redeem a voucher or discount code before signing up to the service. You can also contact Hello Fresh for recipe ideas, or to enquire about their vegan diet options.
Call Costs and Opening Hours
Telephone numbers that start with a geographic area code cost the same per-minute rate as any local call made from a UK landline or mobile phone. However, Hello Fresh may be free to contact if your landline deal includes free calls to local rate numbers or if your mobile tariff has inclusive free minutes. The Hello Fresh customer service team can be contacted during the opening hours of 9am-10pm Sunday to Thursday and 9am-6pm Fridays and Saturdays.
UK Postal Address
If you have been unable to contact Hello Fresh on the phone number provided 020 7138 9055, you can also make your enquiries and complaints in writing, when sending your correspondence to their UK postal address: HelloFresh UK, The Fresh Farm, 60 Worship St, London, EC2A 2EZ, United Kingdom.