Freeview Contact Number: 03456 50 50 50

Contact Freeview on their UK customer service phone number 03456 50 50 50 for help tuning your channels upon installation or if you would like to order Freeview Plus in order to watch HD content.


About Freeview

Freeview is a subscription-free television service that allows customers to watch both traditional terrestrial TV and digital channels from a set top box following a one-off payment. Freeview also provides a HD television service, giving its customers a total of 70 channels and 30 radio stations to choose from. Notably, many smart televisions come pre-installed with Freeview meaning that consumers do not have to purchase an additional box to enjoy the service.


Customer Services – 03456 50 50 50

You should call the Freeview customer service telephone number 03456 50 50 50 to contact an advisor with any enquiries about your digital television box. For instance, if you have recently purchased Freeview then you may wish to request assistance when tuning channels into your box so that a representative can provide over-the-phone installation instructions. Moreover, if you own a television set with an in-built Freeview service yet have a signalling issue then a customer service representative will detail how to connect the service using your TV aerial. Callers can also enquire about the cost of upgrading to Freeview Plus so that they can also watch premium HD television channels and record live TV as part of their service. You can also use this number to ask for technical support if you are unable to connect your Freeview Play box to the internet so that you can watch an online catch-up television service, such as the BBC iPlayer and ITV Hub app.


Complaints – 01204 771 025

Call the Freeview UK-wide customer complaints telephone number 01204 771 025 if you would like to register a formal grievance with a representative from the digital television service. For instance, if you are unhappy are missing key television channels or are unable to record live TV on Freeview Plus then you can request a replacement box to be sent to your home address.


Costs of Calling the Freeview Service

Freeview uses local rate contact numbers meaning that all callers will be able to get in touch with a representative at the same standard per-minute rate as any other geographical call made from a UK mobile or landline telephone. Callers can get in touch with a UK Freeview representative during the opening hours of 9am-6pm Monday to Friday, and 9am-5pm Saturdays.


Freeview Phone Numbers

Freeview Department UK Contact Number Opening Hours
Customer Services 03456 50 50 50 9am-6pm Monday to Friday, and 9am-5pm Saturdays
Complaints 01204 771 025 9am-6pm Monday to Friday, and 9am-5pm Saturdays


Online Contact Form

Sometimes you can get a quicker response when contacting Freeview online rather than over the phone and you can make an enquiry or register a complaint on the the Online Contact Form found on the official Freeview website.


Upgrading to Premium TV Services

Despite the wide variety of choice offered by Freeview television services you may wish to upgrade to subscription sports services as well as movie streaming platforms.

  • Sky is the most popular satellite television broadcaster in the UK which broadcasts a wide variety of live sports broadcasts alongside TV movie premieres. You can phone their telephone numbers to get their full broadband and television package prices as well as for technical support with adjusting your satellite dish for the best reception.
    • In recent years BT has moved into operating similar television operations to Sky with comprehensive sports channels broadcasting live football, rugby and cricket. You can phone their customer service teams via the listings page on our website to add BT Sport to your landline telephone and broadband package.
  • In modern times movie streaming services such as Netflix and Amazon Prime Video have become increasingly popular as a way of watching television series and films. Although they do not broadcast on traditional channels many ‘smart’ television sets are equipped to use these services provided you have a valid account.