Contact Deliveroo on their customer service telephone number 0203 699 9977 to ask how to redeem a discount code before making an online order, to report a late delivery or to make a complaint regarding missing food items.
Deliveroo Customer Services – 0203 699 9977
Phone Deliveroo on their UK customer service contact number 0203 699 9977 regarding an issue with a recent takeaway order. However, it should be noted that Deliveroo do not accept restaurant orders over the phone as they must be made online. This number is therefore better suited for enquiries relating to a problem with a prior order. For instance, you should get in touch if your order has been late and you would like to request a refund from the restaurant. Similarly, if there is something wrong with your order, such as a missing food item, you can register a formal complaint on this number. Callers are also advised to contact Deliveroo customer services if they have forgotten to add an item to their order and would like to make an amendment before the Deliveroo driver picks it up from the restaurant.
You should also contact Deliveroo if you have any enquiries about how to redeem a discount code that is being promoted by the company. For instance, if you have an online voucher you can receive between 10% and 20% off of a restaurant order. Finally, it is recommended that you call Deliveroo if you are not around when the driver is set to arrive so that you can arrange a different delivery slot with the company.
Information about Call Costs
Contact numbers that start with a local rate area code will charge the same standard per-minute rate as any other geographic call made from a UK landline or mobile phone. However, Deliveroo may be free to contact if your landline deal includes free calls to local rate numbers or if your mobile tariff has inclusive free minutes.
You should email Deliveroo if you have previously had a Plus subscription and would like to reinstate it rather than set up a new account. Emails should be sent to the Deliveroo customer support team address at: firstname.lastname@example.org.