BT Contact Number: 0800 800 150

Call BT on their freephone customer service telephone number 0800 800 150 to contact a trained advisor for technical support following an issue with your broadband or TV subscription service.


About BT

BT is a British multinational telecommunications services company that has its head office in the United Kingdom but operates in over 180 countries across the globe. BT owns a number of large subsidiaries, with their Global Services division supplying telecom services to corporate and government customers worldwide. However, BT is perhaps best-known for its consumer division that supplies telephone along with broadband and subscription television services to over 18 million customers throughout the UK.


BT Customer Services – 0800 800 150

Call BT on their freephone customer service contact number 0800 800 150 whether you require assistance with a telephone subscription or with a broadband connection. For instance the BT representative will offer free troubleshooting advice if you are unable to connect to your BT wifi router. Callers can request technical support for a variety of BT services, whether they are having difficulty using BT mobile or having an account issue with their popular Sport service. Callers can use the BT customer service helpline if they are unsure of which specific department to contact as an advisor will be able to offer assistance regarding their home phone, BT TV service or for any other product provided by the company.


Pay a Bill – 0800 433 311

Phone BT on their freephone payments contact number 0800 433 311 for 24-hour billing support. For instance callers can enquire how to pay their bill over the telephone or even request their current balance before discussing the cost of calling an international number from their home landline. Callers should also discuss a recent bill if they believe they have been overcharged for any of BT’s services whether it is regarding their broadband internet or TV subscriptions.


Call Costs and Contact Hours

The BT helplines run a freephone 0800 contact number meaning that they will always be completely free of charge when calling from a UK mobile or landline telephone. The BT call centre is available to be contacted 7 days a week as it operates during the opening hours of 8am-8pm Monday-Friday and 9am-6pm Saturday-Sunday. However it should be noted that the BT bill payment helpline is open 24 hours a day, 7 days a week for customers to contact.


Key BT Contact Numbers

BT Department UK Contact Number Opening Hours
Customer Services 0800 800 150 8am-8pm Monday-Friday and 9am-6pm Saturday-Sunday
New Customer/Home Mover Enquiries 0800 100 400 8am-8pm Monday-Friday and 9am-6pm Saturday-Sunday
Cancellations 0800 783 1401 8am-8pm Monday-Friday and 9am-6pm Saturday-Sunday
Head Office/Complaints Helpline 0207 356 5000 8am-8pm Monday-Friday and 9am-6pm Saturday-Sunday
Pay a Bill 0800 433 311 24 hours a day, 7 days a week


Write to BT

You can also send a formal letter of complaint if you are unhappy with the services provided by BT and can do so using the following postal address: BT Customer Correspondence Centre, Providence Row, Durham, DH98 1BT, United Kingdom.